If you have a Pet Emergency
What to do
1. Please call us immediately on: 01224 872024 and we will make arrangements for your pet.
2. If you are calling OUTWITH our normal surgery opening hours please follow the instructions on our answering service, guiding you on what to do next.
3. If OUTWITH our normal surgery opening hours you can phone the Aberdeen Vets Now clinic directly on 01224 379091.
If you are travelling to other areas of the UK you can visit the Vets Now Website to find the nearest available clinic. They operate 52 dedicated OUT OF HOURS emergency clinics across the country, so there should be one close to you.
What to expect
When you call us we’ll provide advice over the phone and advise whether you need to bring your pet into the surgery for immediate treatment. If your pet does need emergency care, we’ll normally ask you to bring them to our Nigg Kirk practice where we have the personnel, equipment and medicine to provide immediate treatment. We will do house visits, but it’s often best for your pet if you can bring them to us, so they have the best facilities and veterinary support available immediately.
As with all treatments at the surgery we will require payment at the time. If you have pet insurance, all or some of the cost may be reimbursed by your policy – but cover varies considerably so you should check what is covered and what excesses apply.
Who are Vets Now?
We are partnered with Vets Now as they are a trusted service located in 52 areas across the UK . They are a dedicated out of hours emergency and critical care provider, and have a full team on hand throughout the night, weekends and bank holidays. Please speak to one of our staff here at Abervet for more information on Vets Now.